Cue the music – Get Your Move On is where everyone knows your name, and they know our name too. Okay, okay, many of you will not remember the “Cheers” theme song, but we thought it was fitting for today’s blog post. For our September Testimonial of the Month, we are going to highlight not one, but two testimonials that show that everyone knows one another’s names – and that’s a testament to the family we create and the care we take on the job.
Here are a couple of testimonials from last month:
“Rene, Robert and Chad were the best! Very friendly, accommodating, and professional. On time and finished in a timely manner. We would definitely recommend them to anyone needing to hire movers in the future.”
– Leslie Moss
“We were very pleased with the entire crew: Clemente, Arturo and Marcos. In particular, as the lead, Marcos was very attentive to our particular requests and they were all very creative in carrying out a difficult ‘puzzle’ of getting our things into a storage unit just the way we wanted them.”
– Susan Buseck
Thanks, Leslie and Susan! We appreciate your dedication to Get Your Move On and the attention to detail you paid. If you notice, each testimonial highlights specifically what movers were on the job that day.
It takes a lot for a customer to remember the name of who moved them, but we do a lot to make sure you do. First, we send you a ‘Meet Your Movers’ email after you book your move. This will allow you to get to know the movers, read a bit about their experience, but most importantly, give you time to get to know who is going to be in your home and moving your precious items on moving day. This helps you to know that we do a lot of planning on our end to ensure your move is a success, and we are not just throwing things together at the last minute.
We also require our movers to introduce themselves as well as have them wear name tags or their shirts with their names embroidered on them. This helps you to remember which one is the ‘lead’ that day and helps you direct us on the move if you need to.
But for you to actually take the time to remind us exactly who moved you and give us their names in your testimonial is much appreciated. It shows you pay attention to detail and it also shows they did a remarkable and memorable job.
So, thanks Leslie and Susan for your great testimonials which you can also find on our website, but thank you to the members of our crew recognized in these testimonials: Rene, Robert, Chad, Clemente, Arturo, and Marcos.