They say “buyer beware” when things go wrong. Maybe this works when you are talking about a new computer or a t-shirt that shrinks to a child’s size the first time you wash it. When it comes to moving, you want to make sure you get it right the first time. I want you to be aware when venturing out to find a phoenix moving company. I’m going to talk about a few things to look out for when selecting a moving company:
- Integrity in the moving industry
- Avoiding unlicensed, rogue companies.
- Checking the contract, avoid surprise fees.
- Looking at testimonials and reviews
Integrity in the Moving Industry
I’ve been in this business for a long time and I have seen a lot! I saw the various ways I could go in order to make a fast buck, but I’m glad I resisted that. Believe me, there are a lot of people around town who did not resist and they are out there giving us good businessmen a bad name. Even worse, they’re giving their customers a hard time on a particularly hard day in their lives. I think integrity is shown through transparency. Sure, I can tell you all day about our processes, but really, it is important that you see what it is we do, so you are secure in your decision to use us as movers
Avoid the Rogues
There are a lot of “gypsy” movers around town. These are fly-by-night companies that may not even be incorporated. Sometimes they are one moving company operating under different names. If they get in trouble under one name, they switch to another for a while. They prey on people who are desperate to find a mover and they promise a lot up front. They may advertise extremely low rates. If it seems too good to be true, it is! There are undeniable costs in this industry that you do not want your mover skimping on.
When these movers show up, they are not professional, and may employ day laborers who are not properly experienced with moving precious belongings, much less fragile items. These rogues are frequently uninsured and thus endanger their customers’ most cherished possessions. In the past months, I have posted many cases where these rogue movers have actually held possessions hostage until they received extra money far above and beyond the estimate.
No Hidden Fees
When looking for a mover, look for signs of professionalism. Look for a contract that is clear and easy to understand. Ask questions about every service you’ll be using. If you’re storing items, ask whether there’s a charge for early removal of items. Confirm that the company is insured and ask about their employees. If they don’t have a solid staff of full-timers, then I’d be wary.
Testimonials and Reviews
Check to see if your mover has testimonials or other ways to verify their claims. I’d check online to see if they have reviews on Angie’s List, the gold star of Internet reviewing sites for our industry. No one is compensated for giving positive reviews on that site, so you’ll know that their reviews are all honest. I’d also ask around to friends and family members to see if they’ve heard of a phoenix moving company. If none of these things are checking out, I’d continue my search. After all, you are trusting a moving company with all of your worldly possessions, so it’s vital to check them out as thoroughly as you possibly can.