Moving is a stressful event. No matter how good the reason is for your move, picking all of your possessions up and moving them across Phoenix is never an easy process. So many of your belongings may be delicate or priceless beyond words, so putting them in the hands of a group of strangers can rightfully cause great concern.
Nowadays, we have tools to ease the worry and concern. We have the Internet and all of its review sites to research the best, most trustworthy, moving company in town, or in Arizona. Hundreds of other people have gone before us and have moved around Phoenix and Scottsdale and have returned to the Internet to share their insight and experience, for better or worse.
We have a handy, downloadable guide which will help you with the following:
- How to assess reviews.
- How do the sites operate?
- How do companies respond to negative reviews?
The question now is, what do we do with all of these reviews? Which ones might be planted there by the company itself? Which of the negative reviews are from people with a legitimate complaint and which are less than reliable?
Our New Guide!
We have created a short document to help you sort through these questions. It assesses the three main review sites: Angie’s List, Google+ Local, and Yelp. Since it’s a free .pdf download, it’s worth it to get a copy and use it to put all of those reviews into perspective. You need to know which sites don’t allow companies to reward commenters for leaving positive reviews, and which work to avoid a company giving itself a slew of positive reviews in hopes of swaying your opinion. For instance, Yelp actually has employees that act as ‘police’ and seek to find out if people are getting bribed or paid to leave reviews.
Because nobody is perfect, and because every story has two sides, some review sites do allow the companies to respond to negative reviews. When you review how a company responds to a complaint, you can see how they operate when called out in public and you can assess how they respond versus the original complaint. Decide for yourself whether or not the company has responded in a thoughtful, professional manner or if they’re being overly reactive. We show our true character in times of adversity and when a company is publicly criticized in a forum which will remain accessible for years, there can be no worse black mark.
We hope you will download our guide to moving company reviews. We may service Phoenix, Scottsdale and the surrounding area, but it is valid for all people in all markets. If you use review sites for everything, our guide to moving company reviews will be useful to you.